Terms and Conditions
Chartwell Hotel and Suites
Cancellation Policy:
- Free Cancellation: Up to 48 hours before arrival for standard rates.
- Bookings made with a non-refundable rate cannot be canceled or modified.
- Cancellations within 24 hours of arrival will incur a fee of one night's stay.
Changes to Bookings:
- A fee of ₦5,000 may apply to change your reservation dates after booking.
- Changes to room type or number of guests are subject to availability at the hotel.
Guest Responsibility:
- All guests must present a valid government-issued photo ID at check-in.
- The maximum occupancy for the room type is 2 adults.
- Smoking and alcohol are strictly prohibited in all guest rooms and public areas.